At HAMS Internet Connection, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services, including our website, internet services, and other related offerings.
1. Information We Collect
We collect information in the following ways:
- Personal Information: When you sign up for our services, we may collect personal information such as your name, address, phone number, email address, and payment details.
- Service Usage Data: We collect information related to your use of our internet services, such as IP addresses, browsing history, device identifiers, and service performance data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your user experience, improve our services, and analyze website traffic.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services.
- Process your payments and manage your account.
- Respond to your inquiries, provide customer support, and resolve any issues.
- Monitor usage to prevent fraud and ensure network security.
- Comply with legal obligations and enforce our terms and conditions.
- Send you service updates, promotions, and other relevant information (you can opt out of marketing communications at any time).
3. How We Share Your Information
We do not sell or rent your personal information. We may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who help us operate our business, such as payment processors, technical support, and marketing partners.
- Legal Requirements: We may disclose your information if required by law, to protect the rights and safety of our customers, or to comply with a government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a third party as part of the transaction.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic storage method is 100% secure, so we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Correct or update your personal information.
- Request the deletion of your personal information, subject to legal obligations.
- Opt out of receiving marketing communications.
To exercise any of these rights, please contact us using the details provided below.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your interactions with our website. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website or through other communication channels.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
HAMS Internet Connection
Address: 311 West Dhanmondi 15 (Old) 8/A (New) Dhaka-1209
[Phone Number: 01616-321761 ]
[info@hamsinternet.com]

